Parent Tips: Sending Mail to Students
Sending Mail to Students: Helpful Hints for Parents
For parents and family wanting to send mail and packages to their students, Campus Mailing Services has prepared some helpful hints that will aid in timely and smooth delivery.
It is important that letter mail/ packages be addressed correctly to assure proper delivery.
Please use the following address when sending any items, regardless of the carrier:
Student’s Name
(Mailbox #), The DeNaples Center
The University of Scranton
900 Mulberry Street
Scranton, Pa. 18510-2407
Occasionally, an online vendor will only have 4 lines for the address. If you find that to be the case, then you can remove The University of Scranton from the address. 900 Mulberry Street is the physical address of The DeNaples Center so the item will still get here.
It is always helpful if you know the student’s mailbox number. This can be found in the welcome packet that all freshmen students receive. If the student is not a freshman, you can call the mailroom (570-941-4282) to ask for the mailbox number. The item will still be delivered to the student if there is not a mailbox number on
Please note: we do not have refrigeration for any food items that are sent. When a student receives an Edible Arrangement (for example), we will tag the email as “Perishable.” It is advisable that you let the recipient know that they are being sent something perishable and that it needs to be picked up ASAP. Sometimes students neglect to read the email, or it may go to SPAM accidentally.
Please do not send Express or Overnight items on Friday. The DeNaples Mailroom does not receive mail/packages on Saturdays. Our Saturday service is limited to mail pick-up over a two-hour period.
If the student has moved off-campus, they will no longer have a mailbox at in the DeNaples Mail Center and will no longer be in our system for package notifications. Mail for off-campus students should be addressed to the house/apartment that the student is currently living at. As a courtesy, we will hold and notify off-campus students of packages received during the first two weeks of the semester. After that, any items received will be forwarded to the local home address or returned to
For additional information, please contact our Mailing Services staff:
Debra Price, Mailroom Manager – debra.price@scranton.edu, 570-941-7492
Guy
Thomas Miller, Mail Staff – thomas.miller2@scranton.edu, 570-941-4282 or 570-941-7492
The DeNaples Mailroom is open Monday through Friday from 8:30 a.m. – 4:00 p.m. and Saturday from 11:30 a.m. - 1:30 p.m.
