General
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    IT Maintenance - Fall Break

    October 3, 2018

    The Division of Information Technology will be working to enhance IT services over the next week and throughout Fall break. Please review the maintenance schedule below for impacted services.

    Thursday, Oct. 4

    • Network maintenance will occur between 10:00 p.m. and 11:30 p.m. in the areas listed below. This maintenance is phase one of two phases to migrate these areas to a new network authentication system. A brief, 10-minute outage is expected in these areas. The areas affected are Hyland Hall, Wellness Center, Ciszek Hall, NRCI, Brennan Hall (Ground and 3rdFloors), and McGurrin Hall (1st Floor).

    Saturday, Oct. 6

    • Updates to the Banner 9 Admin service will result in downtime of the service, between 7:00 a.m. and 11:30 a.m. This change is required to bring the latest release of Banner 9 Admin to campus.

    • Updates to the RoyalDrive service will result in downtime for the service, between 7:00 a.m. and 12:00 p.m. This change is required to apply the latest updates and resolve several issues with the service.

    • Updates to the campus network will occur between 7:00 a.m. and 5:00 p.m. This change is required to apply updates to the campus network authentication systems. No downtime for the campus network is expected, although there is a potential for intermittent outages to occur.

    Sunday, Oct. 7

    • Maintenance to the campus network will occur between 7:00 a.m. and 5:00 p.m. This maintenance is required to troubleshoot and address hardware issues and migrate network services to new servers. No downtime for the campus network is expected, although there is a potential for intermittent outages to occur.

    Tuesday, Oct. 9

    • Network maintenance will occur between 10:00 p.m. and 11:00 p.m. in the areas listed below. This maintenance is the final phase to migrate these areas to a new network authentication system. A brief, 10-minute outage is these areas is expected. The areas affected are Hyland Hall, Wellness Center, Ciszek Hall, NRCI, Brennan Hall (Ground and 3rd Floors), McGurrin Hall and Alumni Memorial Hall.

    For more information concerning these downtimes, visit status.scranton.edu. We appreciate your patience while we perform this necessary work.

    If you have any questions, please contact the Technology Support Center at 570-941-4357 or techsupport@scranton.edu.

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